Weekly Newsletter - 10.02.2024

PLUS: Close Brothers to Sell Asset Management Arm to Oaktree for $200M

Author

Zihan Lyu
October 02, 2024

Editor’s Pick 🌟

We just dropped a mini ebook, Spilling the Beans, and it dives into exactly that.

Forget theories there - this is real-world wisdom from sales pros. In a team of 900, Hive Perform uncovered the key conversations driving a 47% boost in performance.

How? It all comes from continuous learning and practice, right in the flow of work.

You’ll learn:

  • The 10 ingredients behind those high-performing sales convos.

  • Why everyday practice beats experience alone.

  • How to turn tacit knowledge into scalable performance gains for your whole team.

Seriously, you don’t want to miss this one. It’s a quick read that'll leave you rethinking how you approach sales performance and team learning.

Industry News 📰

Close Brothers will sell its asset management arm to Oaktree for up to $200 million, strengthening its capital base. The deal, expected to complete in early 2025, will increase the group's equity tier 1 capital ratio by 100 basis points. Regulatory approval is pending.

Money20/20 USA will host a major fintech event in Las Vegas from Oct. 27-30, 2024, focusing on the integration of AI in finance. Key industry leaders will discuss AI's impact on banking, fraud prevention, and customer experience, emphasizing the theme "Human X Machine" and offering actionable insights for attendees.

Industry Insights 🔮

Banks offer financial wellness products to attract and retain customers, but their effectiveness depends on usage. A Forrester survey found less than half of customers use these tools. Embedding financial health resources in customer experiences can improve engagement, satisfaction, and loyalty, ultimately benefiting both consumers and financial institutions.

New customer acquisition in B2B involves strategies like cold calling, email marketing, and social selling. Key steps include defining your ideal customer, using digital tools, and balancing inbound and outbound methods. Effective preparation and leveraging trigger events can enhance success, ensuring continuous growth and customer retention.

Data-driven sales management enhances team performance and revenue growth by leveraging analytics. Key strategies include monitoring sales pipeline metrics, understanding customer acquisition costs, and personalizing sales approaches. Implementing this approach requires the right tools, a data-driven culture, clear KPIs, and continuous refinement, despite potential challenges.